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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    getMessages doesn't retrieve messages for the given device

    Scheduled Pinned Locked Moved Pybytes IoT platform
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    • T Offline
      Tamim Jabr
      last edited by

      d0dd0de7-eba4-4b4b-bc5c-dd3497c7b9b1-image.png

      Unable to get messages from a specific device. the device is registered, I get messages from the device, and I double-checked the deviceToken, but it didn't work. Any recommendations about what to do?

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      • ahmadelmasriA Offline
        ahmadelmasri
        last edited by

        Hi @Tamim-Jabr,

        Thank you for reporting the issue.

        We will take a look and try to fix it.

        Have a nice day.

        Best Regards,
        Ahmad El Masri

        Ahmad EL Masri

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