Sigfox token invalid

[crasu]

Hi,

my sigfox token seems to be expired after just one year:

Activation date: 2017-08-26
Token validity: 2018-08-26

According to this page I have to buy new tokens:
https://resources.sigfox.com/document/device-not-communicating

I always thought the sipy comes with two years of connectivity....

Has anyone managed to buy new tokens?

Regards,
Christian

[nespressif]

Hello,

I am interested in this topic, as I have bought several Sipy. Some are already activated and I want to know if they will send for two years without problems.

https://forum.pycom.io/topic/3113/sipy-rcz1-one-or-two-years-free-connectivity-included

Regards

[nespressif]

Have you tried restart the device subscription? https://resources.sigfox.com/document/restart-a-device-subscription

[Eric Waai]

sadly the free subscription duration is changed to 1 year

see
here
and
here

[nespressif]

@crasu said in Sigfox token invalid:

I always thought the sipy comes with two years of connectivity....

Pycom Sipy
But Sipy is announced with 2 years of free connectivity. Can anyone from Pycom clarify?

Thank you.

[crasu]

Hi,

I was able to reactivate the connection after paying the subscription fee at https://buy.sigfox.com/. It is about 20 EUR/year. The restart subscription button did not exist until I signed up for a new contract.

cu
Christian