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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    No Answer from sales@pycom.io

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    salesv.1.2gpy
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    • B Offline
      BorbonJuggler
      last edited by BorbonJuggler

      @administrators, two weeks ago I order a couple of Gpy modules, at the moment after placing the order, I wrote an email -sales@pycom.io- for ensuring that they were going to shipped modules V1.2. Nevertheless, I received a V1.0. I have been writing emails and phoning them for fixing the situation without any answer or acknowledgment of my communications.

      I would like to know an alternative way to communicate with them.

      B 2 Replies Last reply Reply Quote 0
      • B Offline
        Bettina administrators @BorbonJuggler
        last edited by

        @BorbonJuggler Hi There, it must have fallen through the cracks. Someone will look at this today and respond. Best wishes Bettina

        Bettina
        Pylot at Pycom

        B 2 Replies Last reply Reply Quote 0
        • B Offline
          Bettina administrators @BorbonJuggler
          last edited by

          @BorbonJuggler We don't seem to be able to find your email...please can you either send us an email address or an order number? Thanks

          Bettina
          Pylot at Pycom

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          • B Offline
            BorbonJuggler @Bettina
            last edited by

            @Bettina I sent you the data through the chat.

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            • B Offline
              BorbonJuggler @Bettina
              last edited by

              @Bettina, @administrators Must be a deep one, I still waiting for a solution or at least and acknowledgment of my comunications

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