PyTrack dead?

[gunnar]

Hi! I just wanted to start using my new PyTrack/Gpy. As I understand I should update the Firmware first, right?
But when connecting the PyTrack via USB it's not detected as a usb-device. No sign of life. Tested with two macs.
Any idea? Should I get a new one (PyTrack ;-)
Kind regards,
Gunnar

[rskoniec]

@gunnar

• Did you try with another USB cable?
• Are you sure that you're using USB data cable not just charging USB cable?
• Is there any dev file like /dev/tty.usb* after you connect PyTrack? (use Teminal to check that out)
• Try on Windows machine maybe.