Can't get Sigfox ID and PAC from Lopy4



  • Hi all,

    I have a Lopy4 card installed on a Pytrack2.0. I updated the firmware of the Lopy4 (did not upgrade firmware of Pytrack 2.0 as requested). But I do not seem to get the sigfox ID and PAC. What am I doing wrong?![alt text](Screenshot 2020-11-03 at 23.06.16.png image url)

    Thanks for your help


  • Global Moderator

    Hi,
    This happens when you clear the CONFIG and NVS partitions on firmware upgrade. Normally they would be restored to the sigfox IDs as we keep a backup of them, but if the firmware updater tool has no internet connection, we can unfortunately not do that.

    Edit: Can you privately DM me the WMAC of your device?

    Gijs


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