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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Unable to connect to update server (firmware) + Absent Sigfox ID & PAC

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    • V Offline
      Valter Roldao
      last edited by Valter Roldao

      I'm having a hard time updating the firmware of my Lopy4.
      First, the upgrade tool is unable to connect to the server. I tried in different ways - over wifi, LTE, with VPN, without....
      5f5d51a1-98dc-44e1-9548-96d0633355b9-image.png

      I circumvented that by downloading the firmware (LoPy4-1.20.2.r1) myself and installing it in offline mode. Yet, once I get to the end of the configuration, and despite it saying successful update, it does not provide the expected "Sigfox ID" and "Sigfox PAC"

      5f25158a-34f2-4d9e-9c2a-16662a697e47-image.png

      Still, I decided to ignore that and check the IDs directly with board, but they return all ffffffff. However, if I check for the LoRo ID, it does show up...
      fc8fa01f-2b02-46d8-b038-8245e8ab2956-image.png

      Hope someone can help me!

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      • G Offline
        Gijs
        last edited by

        Hi,
        Can you privately message me your WLAN MAC address? We will get it sorted for you!
        Gijs

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