Getting started with PyGos and Pylife

[Pete Allen 0]

@arikb 1.09 is the newest one, yes.

[Pete Allen 0]

@andreas58 You don't mention what phone OS you are using, but if it is Android hopefully the latest update resolves this and you can update the firmware

[Pete Allen 0]

@Stephen-Glavin hopefully the Android update will help and we can get you up and running.

[arikb]

@Pete-Allen-0 Okay. It didn't solve my problem. I still can't upgrade. I left the devices overnight and it doesn't seem to reduce the battery charge by a lot.

Since the USB cradles are at this moment unobtainable, is there another way to bypass this problem?

[Pete Allen 0]

@arikb If you look for WiFi access points, can you see one called PyCom_AP_Firmware_Update?
If so, this tells us that the PyGo is in update mode and waiting for something to connect.

[arikb]

@Pete-Allen-0 Yes, the phone connects to that access point and then eventually gives me the failed message.

[Pete Allen 0]

@arikb That's strange. Please could you let me know what Android version you are using?
We can do a manual update from a computer. It is slightly more technical, but would hopefully get you up and running quickly.

[andreas58]

@Pete-Allen-0 I use an iPhone so IOS. In the meantime I have managed to upgrade 1 device. However both do not charge...

[arikb]

@Pete-Allen-0 I'm using Android version 9.

I don't have a problem with "more technical", but I don't have a USB cradle. Can I do it using WiFi from my computer?

Also, could you remove the 600 seconds between message limitation here?

[Stephen Glavin]

Is there any way to get the pygo to exit update mode. After deleting it from the app I can’t re-add it so long as it’s in that mode @Pete-Allen-0

[andreas58]

After a few hours of trying to get the two pyGo's (pygo1 and a pygo2) to work which fails. The status: pygo1 is updated, pygo2 not, on my iPhone only the message "Checking for Update" . Both pygo's absolutely do not charge, only get warm. The batteries are not taking any power....

[Peter Bankuti]

@Pete-Allen-0
Hi, i got my 2 PyGos delivered today, including the wireless charger. Downloaded the pyLife App for my android phone just today. Neither my PyGos show anything on the screen. My phone can not find any of the devices while scanning through PyLife app. I do not have a QC2.0 qualified power adapter, so i just connected the charger to my plain Samsung adapter which meets the needs printed on the backplate of the charging pad: DC 5V/2A, 9V/1.8. However neither of my PyGos start getting charged... i guess the batteries got completely discharged during delivery... But how do i start? I mean i have an android phone, downloaded the app from google just now, the charger pad indicates green-blue-greensequence...but the PyGos do absolutely nothing. There is not even a pin map so that i could wire up some DIY soulution to get things started. So what am i supposed to do to get started at last?

[Pete Allen 0]

@arikb We have now added some instructions on how to update manually from a computer here https://docs.pycom.io/pylife/fwupdate/
These should hopefully be able to work around the app issue you are experiencing. As you are already able to go into update mode you can skip step 2.

[Pete Allen 0]

@Stephen-Glavin . I'll report that as a bug, but in the mean time you can work around this by connecting from a computer.
If you just want to exit access point mode, re-pair and try again, connect to the access point
SSID: PyCom_AP_Firmware_Update
Password: pycom
and execute curl -v --request GET http://192.168.4.1/status -H "FW-Header-1: ota-reboot" from a terminal/command prompt.

If you want to upgrade the firmware from a computer then follow the instructions here:
https://docs.pycom.io/pylife/fwupdate/

[Stephen Glavin]

Thanks. I’ll give it a go later on. I must admit I was too eager to start using them so jumped straight in too fast! @Pete-Allen-0

[Peter Bankuti]

UPDATE: Interestingly the charger pad paired with the power adapter i mentioned do charge my Samsung phone. So the charging pad must be OK. How come it just does not start charging my PyGos? What am i supposed to do??!!

[Pete Allen 0]

@Peter-Bankuti Sorry you are having problems.
As the PyGos are quite small compared to your average charging pad it seems the charging pad doesn't recognise all locations. Can you try moving the PyGo around on the charging pad to see if it starts? Unfortunately it takes a little while to put the charging symbol on screen, so you have to leave it at a location for around 30 seconds or so to see if it starts.

[Peter Bankuti]

@Pete-Allen-0
Yes, this is getting really frustrating here...
I tried to follow the pictures found in the manual before. Now i also tried to follow the hint given in your reply, but neither of my PyGos begin recognized/charging. Already tried to move them slightly around&wait a bit.

Meanwhile i also checked all the pins with my multimeter. No matter which 2 pins i test the meter shows 0V and 0mA on any pin pairs. So it seems the batteries are completely discharged. And it seems in that state they do not begin to charge. Is a QC2.0 adapter absolutely needed? Can you please share a pin mapping so that i could connect 5V 500mA directly to the proper pins to get things started?

[Pete Allen 0]

@Peter-Bankuti it is normal for the pins to not show any voltage - they are all protected.
Here is an update of the image from the documentation with pin 1 (Gnd) and Pin 4 (+5V) marked.

[Peter Bankuti]

@Pete-Allen-0
Thanks for the pin map! What is the highest current i may apply to Pin 4 without damaging the device?