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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Pycom Firmware Software does not support Pybytes Registration

    Scheduled Pinned Locked Moved Pybytes IoT platform
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    • S Offline
      sh4nnongoh
      last edited by

      0_1532505627507_09c4e0aa-ee1f-4785-aaa5-77fd65ea12a7-image.png

      Hi,

      During the Firmware upgrading process, we are suppose to input the Pybytes activation token. However I realise that it doesn't work due to the need for Sigfox credentials. Possible to fix this bug? Not everyone uses Sigfox.

      Thank you.
      Shannon Goh

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      • J Offline
        jirkakrepl
        last edited by

        Hello,
        we would like to help. I wasn't able to reproduce this issue.

        Can you describe steps which led to your problem please?

        What version of firmware updater are you using? What type of device and which networks have you added to Pybytes?

        Thank you

        software developer @ Pycom

        Have you checked out our docs for the answer? (Now with an easy search function) https://docs.pycom.io

        Check out our newly revamped device management platform, Pybytes! https://pybytes.pycom.io/

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          sh4nnongoh @jirkakrepl
          last edited by sh4nnongoh

          @jirkakrepl Hi.

          I am using "pycom_firmware_update_1.15.1.exe", with a FiPy board on a PyTrack board.

          To reproduce:

          1. Head to pybytes portal and add new device.
          2. During the networking selection, do not select Sigfox. I selected WIFI, LTE-M1, LTE-NB, LORA-OTAA.
          3. Generate the token.
          4. Plug FiPy to PC and run firmware update, selecting the type as "pybytes"
          5. Upon entering the token at the pybytes registration window, wait a while and the window will refresh with the screenshot above.
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          • J Offline
            jirkakrepl
            last edited by jirkakrepl

            @sh4nnongoh Thank you I was able to reproduce the issue now, and we fixed it now!

            Thank you for testing Pybytes. If you found any other problems, please let us know.

            software developer @ Pycom

            Have you checked out our docs for the answer? (Now with an easy search function) https://docs.pycom.io

            Check out our newly revamped device management platform, Pybytes! https://pybytes.pycom.io/

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            • R Offline
              reidfo @Guest
              last edited by

              @sophiasoph That does not even make sense.

              P 1 Reply Last reply Reply Quote 0
              • P Offline
                Paul Thornton @reidfo
                last edited by

                @reidfo Im as confused as you are.. Think the spam bots are leaking.

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