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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Registering SIM cards to Pybytes failed

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    • K Offline
      KK
      last edited by

      Hi,

      I tried to register my Vodafone SIM card to Pybytes, as shown below, but failed with "error: SIM card order Validation failed".

      65c2520e-9a13-4dfe-8411-d83898328f8e-image.png

      The order number was from the My account>Orders as shown below.

      9272eef2-ab0d-4546-8803-68037865258b-image.png

      Could you help me to fix this problem please? My order was quite a long-time ago, it may cause the problem.

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      • ahmadelmasriA Offline
        ahmadelmasri
        last edited by

        Hi @KK,

        Thank you for reporting the problem.

        I will check with the sales department and check why you have this issue.

        Have a nice day.

        Best Regards,
        Ahmad EL Masri

        Ahmad EL Masri

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        • ahmadelmasriA Offline
          ahmadelmasri
          last edited by

          Hi @KK ,

          Kindly note that you can now add your sim card to the account.

          In case you face an error adding/activating them please report that to pybytes@pycom.io

          NB: you may face connection issue using the sim card (we are working to fix this)

          Best Regards,
          Ahmad EL Masri

          Ahmad EL Masri

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