Support & Troubleshooting

• 

  pybytes.pycom.io status?
  • Åke Forslund  

  3
  0
  Votes
  3
  Posts
  33
  Views

  

  Now it seems to be back up.
• C

  Libérer le wpy 3 de pybytes
  • CLOPEAU Denis-Serge  

  3
  0
  Votes
  3
  Posts
  28
  Views

  C

  @jcaron MERCI DANKON THANG VIELENDANK
• B

  CRA rejected the modem ownership transfer
  • Brooklyn Boeykens  

  1
  0
  Votes
  1
  Posts
  19
  Views

  No one has replied

• D

  Bricked Pysense after upgrade?
  • Daniel Lundgren  

  3
  0
  Votes
  3
  Posts
  26
  Views

  D

  Following this worked like a charm. https://www.youtube.com/watch?v=FkycTZvj-ss
• 

  pybytes.pycom.io Device dashboard down
  • Åke Forslund  

  6
  0
  Votes
  6
  Posts
  112
  Views

  

  @Don-iot I'll need to spend some time migrating away from it this winter it seems. Luckily my water temperature webpage stayed online for the summer season here in Sweden. Any recommendations for easy to use platforms?
• P

  Can not connect my FiPy with Pybytes
  • PVBRAIN CETENMA  

  2
  0
  Votes
  2
  Posts
  36
  Views

  V

  @PVBRAIN-CETENMA your fipy is unable to connect to your wifi router, check the /flash/pybytes-config.json file (check the wifi sssid and password here).
• I

  FiPy - Problem with AWS example
  • Itai K  

  3
  0
  Votes
  3
  Posts
  56
  Views

  V

  Is your problem solved? I am new with FiPy and trying to connect to AWS IoT with the example here(https://docs.pycom.io/tutorials/networkprotocols/aws/) getting certificate error! Can you please me help me out.
• S

  Pulling code off of an existing project (Update)
  • Scott Stewart  

  1
  2
  Votes
  1
  Posts
  15
  Views

  No one has replied

• S

  Pulling code off of an existing project
  • Scott Stewart  

  5
  0
  Votes
  5
  Posts
  31
  Views

  S

  @Miguel-Moreno Thank you for the response. We're using a Wipy board to talk to a wifi enabled cellular router that connects to thingspeak. I will attempt what you're suggesting. @robert-hh You're right! I was surprised as well. We do have some source code, but there is a sense that there may be a later version of this on the device instead (we need to be sure). We're basically picking apart a project that other engineers built and are working with the technical documentation that they've left behind to get the system up and running again. We're aware that it may all be for nothing but it's worth a try before we commit time and resources to the next iteration of the application with better record keeping.
• C

  Creating new AWS integration fails
  • Carl Folkesson  

  1
  0
  Votes
  1
  Posts
  16
  Views

  No one has replied

• 

  Pin 0 not selectable for widgets
  • Åke Forslund  

  6
  0
  Votes
  6
  Posts
  79
  Views

  

  @Mathias-Kurz super, works now!
• C

  pybytes.pycom.io can't find device_id
  • Carl Folkesson  

  2
  0
  Votes
  2
  Posts
  32
  Views

  

  Hi @Carl-Folkesson, Yes, as you mentioned one of the possibilities, to connect is using the device id, (you can use the provisioning step to link that to your account) use Pymakr section to be able to just get the config file in case you have the target firmware. However, if you want to add this explicitly, you can get the id from the URL, when you are under the page link. If you think, having this as before is an important feature, please let me know so we can update our design to reimplement that. have a nice day. Best Regards, Ahmad El Masri
• 

  pybytes.pycom.io, no dates and no signal data visualization
  • Åke Forslund  

  18
  0
  Votes
  18
  Posts
  114
  Views

  

  Update: the site started working again but there's no data between 9:22 and 14:20. Could be on the device side but feels suspicious that nothing on the site worked...
• K

  Registering SIM cards to Pybytes failed
  • KK  

  3
  0
  Votes
  3
  Posts
  11
  Views

  

  Hi @KK , Kindly note that you can now add your sim card to the account. In case you face an error adding/activating them please report that to pybytes@pycom.io NB: you may face connection issue using the sim card (we are working to fix this) Best Regards, Ahmad EL Masri
• P

  no LTE connection to Pybytes [FSM]
  fipy lte pybytes error fsm • • PVBRAIN CETENMA  

  4
  0
  Votes
  4
  Posts
  29
  Views

  P

  Hi @ahmadelmasri, Thanks for your answer. I'm using the one from Pycom (Vodafone). Ok, I will also send an email to pybytes@pycom.io.
• K

  Uploading code as .zip to Pymakr no longer works
  • knaris  

  3
  0
  Votes
  3
  Posts
  17
  Views

  

  Hi @knaris, Concerning the sleeping time of the device, as I understand that you have a custom code to take the device to sleep? maybe you can optimize this to turn off the sleep cycle when you are doing an update? Let me know if I can help more. Have a nice day. Best Regards,
• P

  PYBYTES and LTE/NB-IoT
  fipy wifi lte nb-iot pybytes • • PVBRAIN CETENMA  

  2
  0
  Votes
  2
  Posts
  27
  Views

  

  Hi, I'm running a gPy device on LTE against pybytes.pycom.io. The device has never been connected via wifi and is working fine. Things I have done: attached an external antenna replaced the LTE-controller firmware with one suitable for my region / provider
• P

  WDT for LTE/Pybytes connection
  fipy lte nb-iot pybytes wdt • • PVBRAIN CETENMA  

  1
  0
  Votes
  1
  Posts
  14
  Views

  No one has replied

• P

  HELP! with LTE connectivity loss
  • PVBRAIN CETENMA  

  3
  0
  Votes
  3
  Posts
  56
  Views

  P

  Thanks! Now it's working
• L

  Unable to create release on Pybytes platform
  • Louis CONVERT  

  2
  0
  Votes
  2
  Posts
  15
  Views

  L

  Testing a little bit more, here is what I can do successfully: Create a release with only a new configuration Create a release with my Custom firmware only (I managed to deploy it) So it seems that the problem is linked to the presence of my my-release.zip file containing the python files to upload to flash. Any advice to manage to create a full release? Thanks.