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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Goodbye Helium Hotspot Miner & PyGo

    Scheduled Pinned Locked Moved Helium Hotspot
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    • A Offline
      Axy Pycom
      last edited by

      Hi all,

      Goodbyes aren’t easy, but we’re right here with you! Pycom B.V. has taken the decision to bid the Helium Hotspot Miner and PyGo adieu, making room for innovative and groundbreaking products that will be available for all of you.

      But fret not! For anyone interested in continuing this project, we have material and IP available for sale.

      Please contact sales@pycom.io for more details.

      Helium & PyGo Goodbye gif.gif

      D 1 Reply Last reply Reply Quote -1
      • J Offline
        Jean Schoeller
        last edited by

        What does that mean for existing miners?

        1 Reply Last reply Reply Quote 0
        • A Offline
          Axy Pycom
          last edited by

          Hi, Jean! For existing Pycom Helium Hotspot Miners, Nebra has developed a solution for you to manage them. Please check https://hub.balena.io/organizations/nebraltd/fleets/HELIUM-PYCOM for more information. Thanks!

          1 Reply Last reply Reply Quote -2
          • D Offline
            DC
            last edited by

            Are you planning on replenishing your maker account so that the ones that were shipped can be onboarded? The Nebra firmware works great, but I have a couple that are NIB and cannot be onboarded due to the lack of data credits in the Pycom maker account.

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            • D Offline
              Dimitrios Bogiatzoules @Axy Pycom
              last edited by

              @Aisham-Zaha-0 Discontinuing a very expensive product in lesser than 12 months and pointing to a competitors solution to keep it running is a very clever strategy. At least I know now whom rather to trust (Nebra, RAK) when it comes to long time commitment to customers and partner. So it's not goodbye for me but very much good riddance Pycom.

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