@Kevin-James ItItss the IP address of the miner, log into your router to find it.

@Aisham-Zaha-0 Discontinuing a very expensive product in lesser than 12 months and pointing to a competitors solution to keep it running is a very clever strategy. At least I know now whom rather to trust (Nebra, RAK) when it comes to long time commitment to customers and partner. So it's not goodbye for me but very much good riddance Pycom.

@Aisham-Zaha-0 The only activity we have see so far is the statement of being back as a different company under a similar name, and the note about discontinuing almost all existing products. No sign of technical activity.

@Dimitrios-Bogiatzoules They are right. In my case the Ethernet Mac Address is XX:XX:XX:XX:XX:C8 and the Wifi Mac Address is XX:XX:XX:XX:XX:C9. The Ethernet Mac Address I saw it from the first time when I logged in on Nebra Dashboard Management when you could log in without a password but in the meantime they changed the login method.

Got 2 hotspots, spent money to POE adapter and it's just useless, tried today with my second one, unable to onboard, looks like my money went thru window...

Update? it is not funny

can you access the dashboard? I can't seems to get in.

@Dimitrios-Bogiatzoules Thank you ! I was getting close to no hope of reviving this! I will give it a go in a couple of hours!

@DC you can try contacting the administrators (listed on Pycom’s home page). Until there is a final decision to sell or liquidate they should try to keep the business as a going concern and support existing customers. From the statement on Pycom’s home page: The Administrator (…) is to keep existing customers supported during this time. Otherwise you can file to be recognised as a creditor to the company, though depending on the exact situation and outcome that may or may not result in anything.

@Marco-Kaelin Your MicroSD card is dead. Buy a new one, and flash it using the instructions here at the bottom of the page Download the image now. This website/forum will probably go offline soon.

@DC nothing happens when i put that ?

@m-b how i find my name and pw for dashboard?

Image can be downloaded below. https://software.pycom.io/downloads/pycom-miner.bin.zip Pycom recommend using Balena to flash the SD card. https://www.balena.io/etcher/

@DC That's great. I'm glad my tip helped and that you got it working and updating.

@DC same problem dead and no support , I’ve just threw it in the bin waste of time