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    "Error connecting Helium Hotspot Miner with application"

    Scheduled Pinned Locked Moved Helium Hotspot
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    • K Offline
      Kanar Al Sammak
      last edited by

      Hello:
      We have two devices (Helium Hotspot Miner), and we have done the following:
      1- The SD card that came installed with the device was removed.
      2- The firmware was flashed on a new SD card (https://software.pycom.io/downloads/pycom-miner.bin.zip).
      3- The new SD card is inserted into the device after the flash.
      4- The booting process indicated that the device was functioning correctly (first a solid green color for the state-led, the one above the power led, then blinking, waiting to be paired)
      5- The pairing process was retried both with the Apple version of the Pymaker app and the Android version.

      The error that we faced:

      • On the Apple devices side, The same error appeared when we tried with the original SD that came with the device: “Could not read firmware version.”
      • The devices could not even be found on the Android version side.

      What are the suggested solutions to solve this problem?
      error msg.jpg
      photo_1_2023-12-18_16-32-29.jpg

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