Hi @Jen, I think you might be in the wrong place! These forums are for the Pycom (https://pycom.io) products such as the WiPy, LoPy, etc. It seems as though you are using the Raspberry Pi which uses a different version of Python from that found on our devices! I'll point you towards https://www.raspberrypi.org/forums/ to find some more support for your issue! Thanks! Alex