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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Important News regarding Cat-M1 and NB-IoT Cellular range

    Scheduled Pinned Locked Moved Announcements & News
    cat-m1nb-iotcellularissuesfirmware update
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    • R Offline
      rskoniec @dan
      last edited by rskoniec

      @dan Fred wrote "We will then upgrade your module to work on the new bands." You wrote "(...) we'll replace it and ship it back." So upgrade or replace? If upgrade - isn't it possible to upgrade the firmware ourself? (1st part of the 1st question of @Eric-Waai). Also no answer for his 3rd question.

      The machine is working as good as it's code.

      danD 1 Reply Last reply Reply Quote 0
      • D Offline
        danielm @Fred
        last edited by danielm

        @Fred
        I would like to sum up issues I am experiencing with FiPy and G01 (Sequans FW NB1-38729, Pycom FW 1.18.1.r2 ) connected to NB-IoT network of Slovak Telekom (band 20, in-band, Ericsson eNodeB).

        1. Connection stability
        After some time (several hours to a day) it is not possible to establish TCP socket connection any more. LTE.isattached() and LTE.isconnected() always return True. This state remains unchanged until next reset. Current work-around is auto-restart when this happens.

        2. DNS is not working over NB-IoT connection
        Issue is described here:
        https://github.com/pycom/pycom-libraries/issues/57

        3. NTP client is not working reliably
        Not directly related to LTE connectivity, but it is related to 2.
        NTP sync client seems not to work properly when IP address is defined instead of FQDN. It sometimes works and sometimes not.
        There is a forum thread which may be related to this issue:
        https://forum.pycom.io/topic/1079/rtc-ntp-time-server-not-working-on-static-ip/17

        4. Availability of PSM and eDRX
        This is not really and issue but a feature request as battery-powered applications are almost impossible without these features. I am already in email contact with Abigail regarding this request, but I am mentioning it here as other users are interested in these features as well:
        https://forum.pycom.io/topic/3394/psm-edrx/2

        I would like to ask you or your colleagues for a statement.
        I would also like to ask other users to provide their experience.

        1 Reply Last reply Reply Quote 1
        • E Offline
          Eric Waai @dan
          last edited by

          @dan
          I need band 8 support for my local provider.
          so if the modules have to ga back to pycom i don't need to take the gamble and try unbrick the module myself.
          i contacted the RMA and will send the modules in for an update.

          1 Reply Last reply Reply Quote 0
          • danD Offline
            dan @rskoniec
            last edited by

            @rskoniec @Eric-Waai No, you can't upgrade it yourself. The band information is written in an area on the modem that can only be overwritten with a production programmer and proprietary software. It is the same modem as the previous modules

            R 1 Reply Last reply Reply Quote 0
            • R Offline
              rskoniec @dan
              last edited by rskoniec

              @dan OK, thank you. Everything is clear now. ;)

              The machine is working as good as it's code.

              1 Reply Last reply Reply Quote 0
              • E Offline
                Elizar @Fred
                last edited by

                @fred We tried to contact RMA@pycom.io but didn't receive any answer. This is a sad situation for all of us who desperately wait for band 8 support.

                E 1 Reply Last reply Reply Quote 1
                • E Offline
                  Eric Waai @Elizar
                  last edited by

                  @elizar
                  same here
                  i got one response to fill in details after that nothing
                  maybe they get flooded with RMA requests?

                  1 Reply Last reply Reply Quote 1
                  • R Offline
                    rskoniec
                    last edited by

                    @Elizar, @Eric-Waai How is your RMA procedure going? Any progress?

                    The machine is working as good as it's code.

                    danD 1 Reply Last reply Reply Quote 0
                    • danD Offline
                      dan @rskoniec
                      last edited by

                      @rskoniec I can't comment on their requests' status, but currently all RMA requests are processed.

                      K 1 Reply Last reply Reply Quote 0
                      • E Offline
                        Eric Waai
                        last edited by

                        @rskoniec
                        my modules are at pycom for some days now. the request is being processed

                        R 1 Reply Last reply Reply Quote 0
                        • R Offline
                          rskoniec @Eric Waai
                          last edited by

                          @eric-waai Thank you for the info.

                          The machine is working as good as it's code.

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            kevin @dan
                            last edited by

                            @dan Will new GPy orders placed through the Pycom webshop automatically include the additional band support?

                            E 1 Reply Last reply Reply Quote 0
                            • E Offline
                              Elizar @kevin
                              last edited by

                              @kevin They do. I already received some upgraded Gpys last week with band 8 support.

                              K 1 Reply Last reply Reply Quote 0
                              • K Offline
                                kevin @Elizar
                                last edited by

                                @elizar Thank you for confirming this!

                                1 Reply Last reply Reply Quote 0

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