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    Connection to NB-IOT issues. How to get logs

    Scheduled Pinned Locked Moved FiPy
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    • N Offline
      Nab @robert-hh
      last edited by

      @robert-hh it is written V1.2 in the bottom.

      Also here are the to answer from the cmd :

      print(lte.send_at_cmd('AT!="RRC:setDbgPerm full"'))

      OK

      print(lte.send_at_cmd('AT!="RRC:showcaps"'))

      == CAPS config =============================
      .Lock UE on SRV band : false
      .MFBI support : true
      .TM8 TDD support : false

      == CAPS ====================================
      . access stratum: R13
      . catM : 1
      . nb-IoT : 1
      -- EUTRA bands --
      . supported : 66/28/26/25/20/19/18/17/14/13/12/8/5/4/3/2/1
      . board : 1/2/3/4/5/8/12/13/14/17/18/19/20/25/26/28/66
      . admin :
      . pending admin :
      -- EUTRA carriers --
      . admin :
      . pending admin :

      OK

      Thx !

      robert-hhR 1 Reply Last reply Reply Quote 0
      • robert-hhR Offline
        robert-hh @Nab
        last edited by

        @Nab OK. So everything is fine. Newest board, most recent firmware, all bands supported. I assume also that the Antenna is connected properly.

        You could try:

        lte.send_at_cmd("AT+CFUN=1")
        lte.send_at_cmd("AT+CSQ")
        

        That will tell you, if there is a signal at the antenna.
        You could also add band=20 to you attach command, because that is the band proximus uses, according to their web site. And wait a little bit longer than 15 seconds, like 15 minutes.

        N 1 Reply Last reply Reply Quote 0
        • N Offline
          Nab @robert-hh
          last edited by

          @robert-hh HI Robert,

          I have tried the AT command and I had a result of 31,99. Which I guess means good signal at the antenna.

          Something that I don't understant is that I have the same results with and without sim. What does this mean ? This signal is not related to my carrier provider ?

          Also when I do a lte.ue_coverage() i got false has answer. But I am sure I do have network since I have other devices working on nb-iot.

          I tried the following command to check networks : print(lte.send_at_cmd('AT+COPS=?'))

          but I have no answers. Does this mean that my board has an issue ?

          Thank again for the support

          robert-hhR 1 Reply Last reply Reply Quote 0
          • R Offline
            rskoniec @robert-hh
            last edited by rskoniec

            @robert-hh Just wonder - here is the outputs from my FiPy, but my board is rev. 1.0, so by software it is capable using all of 17 bands, but by hardware it is not? Unfortunately here in Poland still hard to test either NB1 (T-Mobile) or M1 (Orange) - closed just for companies and pilot projects/tests. :/

            >>> os.uname()
            (sysname='FiPy', nodename='FiPy', release='1.20.0.rc11', version='v1.9.4-0a38f88 on 2019-05-14', machine='FiPy with ESP32', lorawan='1.0.2', sigfox='1.0.1')
            
            >>> print(lte.send_at_cmd('AT!="showver"'))
            
            SYSTEM VERSION
            ==============
              FIRMWARE VERSION
                Bootloader0  : 5.1.1.0 [39529]
                Bootloader1  : 6.0.0.0 [40343]
                Bootloader2* : 5.1.1.0 [41065]
                NV Info      : 1.1,0,0
                Software     : 5.1.1.0 [41065] by robot-soft at 2018-12-17 13:03:40
                UE           : 5.0.0.0d
              COMPONENTS
                ZSP0         : 1.0.99-13616
                ZSP1         : 1.0.99-12376
            
            OK
            
            >>> print(lte.send_at_cmd('AT!="RRC:showcaps"'))
            
            == CAPS config =============================
              .Lock UE on SRV band    : false
              .MFBI support           : true
              .TM8 TDD support        : false
            ============================================
            == CAPS ====================================
              . access stratum: R13
              . catM          : 1
              . nb-IoT        : 0
            -- EUTRA bands --
              . supported     : 66/28/26/25/20/19/18/17/14/13/12/8/5/4/3/2/1
              . board         : 1/2/3/4/5/8/12/13/14/17/18/19/20/25/26/28/66
              . admin         :
              . pending admin :
            -- EUTRA carriers --
              . admin         :
              . pending admin :
            ============================================
            
            OK
            

            The machine is working as good as it's code.

            robert-hhR 1 Reply Last reply Reply Quote 0
            • robert-hhR Offline
              robert-hh @rskoniec
              last edited by

              @rskoniec The he hardware does not support all bands. You have to use the rma process in order to exchange it with a rev 1.2 board. The link is in one of the Annotations.

              R 1 Reply Last reply Reply Quote 0
              • robert-hhR Offline
                robert-hh @Nab
                last edited by robert-hh

                @Nab AT+CSQ-> 31,99 tells at least, that the RF section and antenna are ok. It does not tell whether there is a Nb-Iot service. I tried also to find information about the APN settings for proximus. I did not get more than marketing bullshit, and I cannot register without a BE mobile number.

                N 1 Reply Last reply Reply Quote 0
                • N Offline
                  Nab @robert-hh
                  last edited by

                  @robert-hh Ok thx ! I havec contacted proximus to verify those settings. Will let you know :)

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    rskoniec @robert-hh
                    last edited by

                    @robert-hh I thought so, thank you for confirmation. AFAIR on the forum there were some posts that the RMA process was quite long and with communication (email, phone) problems with Pycom.

                    The machine is working as good as it's code.

                    robert-hhR securigyS 2 Replies Last reply Reply Quote 0
                    • robert-hhR Offline
                      robert-hh @rskoniec
                      last edited by robert-hh

                      @rskoniec It is this thread: https://forum.pycom.io/topic/3843/important-news-regarding-cat-m1-and-nb-iot-cellular-range

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        andreas @robert-hh
                        last edited by

                        Hi there,

                        thanks again to @robert-hh for outlining different steps how to verify hardware and modem firmware for compatibility / band 8 support.

                        We can confirm we have "FiPy V1.2" hardware and are running a recent

                        Pycom MicroPython 1.20.0.rc11 [v1.9.4-0a38f88] on 2019-05-14; FiPy with ESP32
                        

                        Inquiring the modem capabilities and firmware versions gives us

                        == CAPS ====================================
                        
                          . access stratum: R13
                          . catM          : 1
                          . nb-IoT        : 0
                        
                        -- EUTRA bands --
                          . supported     : 28/20/13/12/8/5/4/3
                          . board         : 3/4/5/8/12/13/20/28
                        
                        SYSTEM VERSION
                        ==============
                          FIRMWARE VERSION
                            Bootloader0* : 5.1.1.0 [39529]
                            Bootloader1  : NA
                            Bootloader2  : NA
                            NV Info      : 1.1,0,0
                            Software     : 5.1.1.0 [39529] by robot-soft at 2018-09-28 16:07:40
                            UE           : 5.0.0.0d
                          COMPONENTS
                            ZSP0         : 1.0.99-13616
                            ZSP1         : 1.0.99-12355
                        

                        While band 8 might probably be supported already (haven't been able insert an appropriate SIM card yet), we are humbly asking whether we should still upgrade to a more recent firmware version.

                        Until now, we believed from reading here that one would need different firmwares for the Sequans Modem in order to operate it in CAT-M1 vs. CAT-NB1 environments. However, some capability-dumps here show us that there might be modem firmwares around which support both variants already.

                        == CAPS ====================================
                          . access stratum: R13
                          . catM          : 1
                          . nb-IoT        : 1
                        

                        Also, this is the information presented by sqnsupgrade:

                        >>> import sqnsupgrade
                        >>> sqnsupgrade.info()
                        <<< Welcome to the SQN3330 firmware updater [1.2.5] >>>
                        >>> FiPy with firmware version 1.20.0.rc11
                        Your modem is in application mode. Here is the current version:
                        UE5.0.0.0d
                        LR5.1.1.0-39529
                        
                        IMEI: {redacted}
                        

                        So, we are effectively running firmware CATM1-39529, right? However, the firmware versions 40343 and 41065 are reference here in the forum and xx is also telling us about CATM1-39529 vs. another piece called NB1-37781.

                        When holding different FIRMWARE VERSION dumps from this forum against each other, we are getting different results from different people reporting about their firmware software versions.

                        • Software: 6.0.0.0 [37781] by robot-soft at 2018-07-05 20:21:02
                        • Software: 6.0.0.0 [41019] by robot-soft at 2018-12-13 21:41:15
                        • Software: 5.1.1.0 [41065] by robot-soft at 2018-12-17 13:03:40

                        Compared to that, the version on our modem is

                        • Software: 5.1.1.0 [39529] by robot-soft at 2018-09-28 16:07:40

                        In order to shed some more light onto that topic, we are humbly asking which path to follow to eventually be able to support both communication variants (M1 vs. NB1) within the same MicroPython progam - maybe even without reprogramming the modem firmware.

                        Thanks for your efforts and keep up the spirit.

                        With kind regards,
                        Andreas.

                        robert-hhR securigyS 2 Replies Last reply Reply Quote 0
                        • robert-hhR Offline
                          robert-hh @andreas
                          last edited by

                          @andreas I have no experience i n running the actual ESP32 firmware with an older Sequans firmware. I used NBIoT 41019. I expect that this is required. Form what I see, the Cat-M1 and NBIot firmware are exclusive. So you cannot have them both on the device at the same time.

                          A 1 Reply Last reply Reply Quote 0
                          • A Offline
                            andreas @robert-hh
                            last edited by andreas

                            Dear @robert-hh,

                            thanks for sharing your observations and for giving more details about which variant you are actually using for your investigations and beyond.

                            Exclusive usage of mode CAT-M1 vs. CAT-NB1

                            We have been aware of the exclusive usage of both firmwares and just wanted to confirm that you don't know otherwise. As outlined above, we got curious about capability outputs like this guy scattered around the forum already.

                            == CAPS ====================================
                              . access stratum: R13
                              . catM          : 1
                              . nb-IoT        : 1
                            

                            This somehow indicates that both variants might be supported at the same time. We will let you know if we can find out something about that detail.

                            Firmware upgrade FTW

                            I have no experience i n running the actual ESP32 firmware with an older Sequans firmware.

                            We will be happy to upgrade the modem to the NB1-41019 firmware and to try the corresponding NB1 mode, which is obviously the better choice for usage within Germany others are telling us as well [1].

                            SIM cards from providers covering Germany

                            You are also using SIM cards from 1nce, don't you? For all people reading this: We will be happy [2] to learn about other providers offering respective SIM cards - maybe even for private persons in the future.

                            Thanks for your insights and with kind regards,
                            Andreas.

                            [1] https://community.hiveeyes.org/t/cat-m1-vs-cat-nb1-fur-bob/2320/12
                            [2] https://community.hiveeyes.org/t/welche-sim-karte-fur-cat-m1-cat-nb1-in-deutschland/2325

                            robert-hhR 1 Reply Last reply Reply Quote 0
                            • robert-hhR Offline
                              robert-hh @andreas
                              last edited by

                              @andreas Yes, I am using cards from 1nce, which are in fact Telekom cards. I had a long discussion with people at several Telekom shops, after they announced their service. But they did not know about it, besides the commercial package (>100 cards, but only for companies). 1nce is also selling to companies, but they were kind to send trial cards. Vodafone and O2 also claim to have a service - again for companies only. While this is not really an obstacle - you will always find someone ordering it for you - it is not a friendly attitude. Especially for the package 1nce offers, which is more of sell & forget.

                              1 Reply Last reply Reply Quote 0
                              • securigyS Offline
                                securigy @andreas
                                last edited by

                                @andreas Can you please tell - me where did you buy FiPy 1.2 ?
                                Any site I try I see no information about exact version I will get. Instead there are pictures of the FiPy 1.0 or 1.0r
                                I already experienced the purchase of FiPy and got 1.0r instead of 1.2 - that's the reason that I am asking.
                                Seems I cannot get a streight answer from anyone, include Pycom sales which is quite non-responsive...

                                A 1 Reply Last reply Reply Quote 0
                                • A Offline
                                  andreas @securigy
                                  last edited by

                                  Dear @securigy,

                                  I haven't bought any FiPy myself, just got it delivered to my house from people of the upstream project [1] we are working on.

                                  Apologies for not being able to help you further. However, I believe all FiPy devices on the market right now should already be the newer ones.

                                  With kind regards,
                                  Andreas.

                                  [1] https://community.hiveeyes.org/t/bee-observer-bob-uni-bremen-und-hiveeyes-werden-als-citizen-science-projekte-vom-forschungsministerium-unterstutzt/454

                                  1 Reply Last reply Reply Quote 0
                                  • securigyS Offline
                                    securigy @rskoniec
                                    last edited by

                                    @rskoniec "Quite long" is a mildly speaking - I applied weeks ago due to really defective FiPy I got from China - and still did not get ANY response.

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