Welcome to the Pycom forum Forum
    • \[\[global:header.categories\]\]
    • \[\[global:header.recent\]\]
    • \[\[global:header.tags\]\]
    • \[\[global:header.popular\]\]
    • Login

    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    SSO to Pybytes login fault

    Scheduled Pinned Locked Moved Support & Troubleshooting
    5 Posts 2 Posters 41 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J Offline
      johnmcdnz
      last edited by

      I'm not able to login to pybytes using the SSO page.

      The page returns a "Server Error" message.
      This is using Chrome on a PC,
      tried a password reset, same issue. Also Chrome on Android has the same result.

      A weird point is that the page will action the login attempt without pressing the Login button. i.e. open the SSO page, stare at it for 12s without touching anything and the error is reported.

      I did a password reset which was accepted but still having the same problem.
      Installed the Android app but that didn't get past login either.

      Any tips?

      1 Reply Last reply Reply Quote 0
      • ahmadelmasriA Offline
        ahmadelmasri
        last edited by

        Hello @johnmcdnz

        We have fixed the issue and trying to investigate and see the source that caused that.

        Thank you for your feedback

        Ahmad EL Masri

        J 1 Reply Last reply Reply Quote 0
        • J Offline
          johnmcdnz @ahmadelmasri
          last edited by

          @ahmadelmasri thanks! Just checked on Android chrome and is working now.

          I'll do a more comprehensive check tomorrow.

          1 Reply Last reply Reply Quote 0
          • J Offline
            johnmcdnz
            last edited by

            I have the same issue again.
            I've been able to login via
            https://sso.pycom.io/profile/

            But open the pybytes button, or using url https://pybytes.pycom.io/ takes to another sso page, https://pyauth.pybytes.pycom.io/login
            but this fails to load with 'site can't be reached', like DNS has failed

            J 1 Reply Last reply Reply Quote 0
            • J Offline
              johnmcdnz @johnmcdnz
              last edited by

              I'm logged in now. Curious what the issue was. Only difference I made was accessing internet via a phone hotspot (works) vs office wifi (not work)

              1 Reply Last reply Reply Quote 0

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

              Register Login
              • 1 / 1
              • First post
                Last post

              Pycom on Twitter

              Pycom