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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Cannot verify my account to PyBytes

    Scheduled Pinned Locked Moved Support & Troubleshooting
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    • L Offline
      lakidd
      last edited by

      Hi there
      I get the verification email sent to my gmail account by when i click the link i get
      {"error":"ENOTFOUND","status":500,"message":"KO"}
      Any hints ?
      Thanks
      Lachlan

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      • G Offline
        Gijs
        last edited by

        Hi,

        That is unfortunate. You can follow the 'forgot password' procedure to get access to your account!
        Best
        Gijs

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        • L Offline
          lakidd
          last edited by

          I've done that with the same result...the verification link goes to..

          https://sso.pycom.io/verify/lach****@gmail.com/undefined

          {"error":"ENOTFOUND","status":500,"message":"KO"}

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          • G Offline
            Gijs
            last edited by

            We are looking into the solving issue! This should not happen of course, thanks for reporting it! Were you able, in the meantime, to get access?
            Best,
            Gijs

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