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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Cannot add new device to Pybytes - TTN v2 to v3 migration

    Scheduled Pinned Locked Moved Pybytes IoT platform
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    • M Offline
      miroslav.petrov
      last edited by miroslav.petrov

      Hello,

      I am trying to add a new device on Pybytes using WiFi and LoRa TTN connectivity. I get the following error:

      Add a device to Pybytes
      Customise your Device
      Incompetent-base-1714
      
      MiraLabs
      
      TTN Server
      Device Registration Failed!
      The problem appears to be on the server side, please try again later.
      

      Looking in the console logs of chrome we can see this error from graphql:

      index.js:4375 [GraphQL error]: Message: {"i18nKey":"internal_server_error","message":"{\"error\":\"permission denied: Registrations of new devices in V2 clusters have been disabled. Register new devices in a The Things Stack (V3) cluster and migrate your existing devices now! V2 clusters will permanently shut down in December 2021.\",\"code\":2,\"message\":\"permission denied: Registrations of new devices in V2 clusters have been disabled. Register new devices in a The Things Stack (V3) cluster and migrate your existing devices now! V2 clusters will permanently shut down in December 2021.\"}"},
                          Location: [object Object], Path: registerDevice
      

      Any ideas how to fix it? pycom.png

      H 1 Reply Last reply Reply Quote 0
      • C Offline
        Campbell Duncan
        last edited by

        Same for me. In the last week or so, I haven't been able to add a new device to Pybytes. Same red box with the same message. Sorry, I don't have an answer but I can say that you are not alone.

        1 Reply Last reply Reply Quote 0
        • H Offline
          HAMMOUTI @miroslav.petrov
          last edited by

          @miroslav-petrov
          Hi,
          I have de same problem, i try to use pycom cloud it work .
          but not in TTN

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