LOPY Update failed

[Willi]

I just received 2 new Lopy with epansion board. The only message is:
"The upgrade failed, please check the connection and try steps again".
I am using WIN10. When i connect USB cable to Port i see a new Serial port (COM5) but i get no Connection. I tried 2 LOPY´s. and I also updatet FTDI. I checked 4 different USB-Cable. There is also no connection to PyMakr.
What can i do else?

[Xykon]

What exactly do you mean by "i get no Connection"?

Which terminal program are you using?

Do you get an error message connecting to the serial port or do you simply get no output from the module?

[Willi]

@Xykon whis the updater i get:
"The upgrade failed, please check the connection and try steps again".
and in PyMakr i only see::
"Error while communicating with the Pycom device!(Click to attempt to reconnect).
green LED is on, orange LED is half on, blue LED is blinking all 4 seconds.

[Xykon]

Please install a serial terminal program like putty or Tera Term to check the output from the LoPy.

When you have G23 connected to GND and press the reset button on the module, you should see the following output:

rst:0x1 (POWERON_RESET),boot:0x3 (DOWNLOAD_BOOT(UART0/UART1/SDIO_REI_REO_V2))
waiting for download

Also the latest firmware update should have a command window with more output. Please make sure you downloaded the latest version and post the output from this window.

[Willi]

@Xykon Hi,

Yes i am also using Tera Term but i dont know the Setting;
Baudrate
Data
Parity
Stop
Flow Control
Where can I find These Settings?

[Xykon]

@Willi
Baudrate: 115200bps
Data: 8bit
Parity: None
Stop: 1bit
Flow Control: None

[Willi]

@Xykon Thank you for prompt answer.
I tried this and now I have Connection to Tera Term.
But why does your Pycom Firmware update not work?

[abilio]

Hi @Willi, as @Xykon mentioned, the last updater tool for Windows should also open a command prompt dialog on the side/back. Can you confirm this is the case? If not, you're using an outdated tool known for this failure you're describing.

[Willi]

@abilio Sorry for delay, I was at lunch.
I used the update Software download from getting started., yesterday!

[Xykon]

Did you connect GND to G23 and press the reset button on the board before starting the updater?

[Willi]

@Willi Now it works. Thanks to Abilio. We found that factory forgot to set one Jumper.

[abilio]

@Willi, glad to hear it worked after you set up the missing jumper. I'm now closing this thread as solved.