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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Cellular radio firmware release (SQN3330) for both Cat-M1 and NB-IoT

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    • D Offline
      daniel
      last edited by

      @bali OK then it seems that some of the new logic is causing your device to hang. Are you able to build a custom firmware? Then we can disable the background LTE logic and simply run the upgrade...

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      • B Offline
        bali @daniel
        last edited by

        @daniel I did try at 921600, 345600, 115200, 57600 and it failed the same way at every baud rate. Unfortunately i can't build custom firmware. If you could send me one with the LTE disabled i could try it. I ordered the GPy but was never able to the the LTE on it :(

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        • X Offline
          Xykon administrators @bali
          last edited by

          @bali Could you please check what happens if you run the following commands on your GPy?

          from network import LTE
          lte = LTE()
          lte.send_at_cmd('AT+CFUN=0')
          

          Christian Ehlers

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          • B Offline
            bali @Xykon
            last edited by

            @xykon hangs right after issuing lte=LTE()

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            • X Offline
              Xykon administrators @bali
              last edited by

              @bali Please open a technical support request at https://pycom.io/contact as it seems your GPy is faulty.

              Christian Ehlers

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              • N Offline
                nathanh
                last edited by

                So I think this just rendered my entire FiPy useless....

                I upgraded the CAT-M firmware yesterday without issue to see if I could connect more successfully to Telstra and besides not getting reliable connections the upgrade process seemed to go ok.

                Today I tried to upload the NB-IOT firmware and it got stuck at 6% for over 5 minutes exactly like the description in the instructions (https://github.com/pycom/pycom-libraries/tree/master/lib/sqnsupgrade). So I power cycled as per the instructions and now I get stuck on this:

                <<< Welcome to the SQN3330 firmware updater >>>
                

                And nothing... I have let it run for over 10 minutes and power cycled multiple times. I also notice now I lose all UART REPL command/interface after about 1-2 minutes of powering up my FiPy and it is a race against the clock to even execute the update code. If I wait a while the REPL just freezes and won't accept any input, so essentially making the device unusable.

                And as per @bali now when I can get in quick enough and try and call lte = LTE() my device hangs. So it looks like my device that was working is no longer functioning and I followed the instructions as directed...

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                • D Offline
                  daniel
                  last edited by

                  @nathanh @bali I will contact each one of you directly to help resolve your issues.

                  Cheers,
                  Daniel

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                  • V Offline
                    vigmeister @daniel
                    last edited by vigmeister

                    @daniel FWIW I seem to have run into exactly the same symptoms as @nathanh If and when a resolution is found, I would appreciate if you post it here. I would also not mind getting in on the debugging action if that would help.

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                    • V Offline
                      vigmeister @vigmeister
                      last edited by

                      @daniel @nathanh Additional hint from my observation. I looked at the TX buffer of the serial interface by inserting s.wait_tx_done(5000) after the s.write("ATE0\r\n") line in sqnsupgrade.py and I get "False" as the response. Will try moving downstream in the sqnsupgrade.py code later in the day and share my findings.

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                      • V Offline
                        vigmeister @vigmeister
                        last edited by

                        I tinkered a bit further and by setting the default timeout to 2000 instead of 20000 in sqnsupgrade.read_rsp , I was able to get my FiPy to get further along, but ran into @bali ‘s issue of AT+SMSWBOOT=3, 0 failed!

                        Looks like the issues are roughly the same, but that @nathanh and I have unstable REPL on top :/

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                        • K Offline
                          kevin
                          last edited by

                          Same issue here, failing with "AT+SMSWBOOT=3,0 failed!" (full log is below). If/when this issue is resolved, please post the details here.
                          0_1522796676730_upgrade_failure.png

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                          • I Offline
                            IOAg @nathanh
                            last edited by

                            @nathanh Hi, were you able to recover FiPy at the end?

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                            • N Offline
                              nathanh @IOAg
                              last edited by nathanh

                              @ioag said in Cellular radio firmware release (SQN3330) for both Cat-M1 and NB-IoT:

                              @nathanh Hi, were you able to recover FiPy at the end?

                              Nope, @daniel asked me to send my unit back.

                              I tried to reload the actual Pycom firmware back onto it hoping that might reset the entire device and only made it worse, I can't event load the device now, REPL just shows un-ending loops of flash errors when I turn it on.

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                              • K Offline
                                kevin @kevin
                                last edited by

                                Update on my issue: I found that AT^RESET was required after flashing the board with new FW, and before attempting the sqnsupgrade procedure. After that, the upgrade seems to have completed successfully.

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                                • V Offline
                                  vigmeister @kevin
                                  last edited by

                                  @kevin Thanks for sharing progress! I tried the same on the FiPy. I was able to keep the REPL alive until the AT^RESET command was sent (using uart.write() ), but no dice. Still stuck with the same symptoms.

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                                  • K Offline
                                    kevin @vigmeister
                                    last edited by

                                    @vigmeister Sorry it did not resolve your upgrade issue as well. Just fyi, I used the lte library to send the AT command from REPL:

                                    >>> from network import LTE
                                    >>> lte = LTE()
                                    >>> lte.send_at_cmd('AT^RESET')
                                    

                                    Probably doesn't make any difference though.

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                                    • C Offline
                                      cssmacs01 @daniel
                                      last edited by

                                      @daniel I need some help here to see if my devices are bricked. I attempted to update the cellular radio firmware and it was taking a realllllyyyyyy long time to reset so I CTRL+C and now all my AT+cmds are Errors. How do I get back online?

                                      0_1523402217665_72f1f079-2a23-4ef0-87e6-af6b828c462a-image.png

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                                      • C Offline
                                        cssmacs01 @cssmacs01
                                        last edited by

                                        @cssmacs01 .....addtional information. I've gone through the code line by line and manually sent the AT CMDS through UART and it all works up until AT+SMUPGRADE and then it errors. Feels like the two devices I got from Digi-key are bad or I'm missing something.

                                        0_1523410857209_297f4634-835b-41ff-b90a-d08b1a42b7c2-image.png

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                                        • N Offline
                                          nathanh @cssmacs01
                                          last edited by

                                          @cssmacs01 Just looking at your output there (and maybe I am reading it incorrectly), but are you sure you have the right firmware file because a) you were able to save it onto the flash and load it from there (and I thought it was too big hence needing the SD card) and it is only reporting the size of around ~780k vs the ~5.4mb that it should be.

                                          C M 3 Replies Last reply Reply Quote 0
                                          • C Offline
                                            cssmacs01 @nathanh
                                            last edited by

                                            @nathanh Yes sir! For so much of my night I wasn't able to mount the SD, so that's why I went that route. I just finally mounted and it's transferring 5.5megs. Cross fingers!

                                            0_1523412444484_0e12ca15-bd4b-4afa-84ce-141494ba2d94-image.png

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