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    Potential device lockdown - Network providers

    Scheduled Pinned Locked Moved GPy
    gpycat-m1fipytelstra
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    • T Offline
      timh @timh
      last edited by

      @timh I just spoke to the engineer I have reported to and they said hey isn't closing the issue.

      He understands that something has changed in the Telstra network that has caused the PyCOM devices to not be able to register.

      However he did say the PyCOM devices have not gone through an approval process for Telstra network.

      We really need some response from PyCOM people on this issue. (There are a lot of companies reselling the product in Australia which will not work here)

      T M 2 Replies Last reply Reply Quote 0
      • T Offline
        tealbrains @timh
        last edited by tealbrains

        @timh

        However he did say the PyCOM devices have not gone through an approval process for Telstra network.

        That is the bit that worries me. What does it mean exactly? I contacted Sequans but haven't heard anything back from them. No admin has chimed in, I guess Pycom is no longer an option for my current projects... I am happy to pay a premium price for hardware if we get suppport. If there is no support then...I don't know where the value is.

        EDIT:
        Just came across this:

        https://pycom.io/state-lte-m/

        So, in other words. Don't develop a commercial solution around Pycom+LTE. You'll have issues.

        robert-hhR 1 Reply Last reply Reply Quote 0
        • robert-hhR Offline
          robert-hh @tealbrains
          last edited by

          @tealbrains Being in Germany, one topic of this table is confusing. Pycom does not Talk to Deutsche Telekom, but is in discussion with T-Mobile, which is a brand of Deutsche Telekom, at least in Germany.
          But this is just a little inconsistency. More sad: T-Mobile does sell NB-IOT SIMs only to commercial customers. The smallest package you can get is 50 SIM cards. They announced a flat rate card (10€, 10 years, x MB data) last August, but no one at T-Mobile and Deutsche Telekom Sales & Shops knows how to get it.

          1 Reply Last reply Reply Quote 0
          • M Offline
            micksta @timh
            last edited by

            @timh

            Hey timh & tealbrains, appreciate the contact & follow up with Telstra. I believe in the early day's Pycom had some chats with Telstra, hopefully they still have those contacts. I'm also on the tealbrains path & looking for a solid option for several projects. Thanks guy's - product had promise.

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            • D Offline
              daniel
              last edited by

              Hello,

              Apologies for the lack of response. We have a new Cat-M1 firmware which should solve the issues with Telstra. This firmware will be available in a few hours on this link: https://software.pycom.io/downloads/sequans.html (FIPY_GPY_CATM1_36417.dup). In order to connect, the attach command should be as follows:

              AT!="RRC::addScanBand band=28"
              

              After that, then send (do not call lte.attach() explicitly):

              AT+CFUN=1
              

              Regards,
              Daniel

              T I 3 Replies Last reply Reply Quote 0
              • T Offline
                timh @daniel
                last edited by

                @daniel Hi Daniel

                Thanks for the update.

                Can you provide the full connection details. As you can see the in the other threads we spent quite a bit of time trial and error working out how to connect to Telstra.

                For instance we have all been sending

                AT!="RRC::addscanfreq band=28 dl-earfcn=9410"

                Is that relevant now ?

                Some clear repeatable instructions would be really good.

                Thanks

                Tim

                1 Reply Last reply Reply Quote 1
                • T Offline
                  timh @daniel
                  last edited by

                  @daniel oh and the firmware isn't available yet (a few hours have passed ;-)

                  X 1 Reply Last reply Reply Quote 0
                  • X Offline
                    Xykon administrators @timh
                    last edited by

                    @timh said in Potential device lockdown - Network providers:

                    @daniel oh and the firmware isn't available yet (a few hours have passed ;-)

                    The file is now only available.

                    Christian Ehlers

                    T 1 Reply Last reply Reply Quote 0
                    • T Offline
                      timh @Xykon
                      last edited by

                      @xykon Awesome. Thanks

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        micksta @timh
                        last edited by micksta

                        @timh

                        Telstra still no go (for me anyway'z), seems to find tower but then issues out - tried several location around town.. Some notes below.

                        Modem f/w --> FIPY_GPY_CATM1_36417.dup

                        (sysname='GPy', nodename='GPy', release='1.17.5.b6', version='v1.8.6-849-56d00234 on 2018-05-18', machine='GPy with ESP32')

                        I'm not calling lte.attach(), use 'AT+CFUN=1' for that --> snippet of below below was definitely working before changes to telstra network

                        'AT!="addscanfreq band=28 dl-earfcn=9410"' # lte frequency band - from forum

                        AT+CGDCONT=1,"IP","mdata.net.au"' # Aldi sim / Aldi APN (aka Telstra network)


                        FSM (loops through the below)
                        SCANNING
                        SYNCING
                        STOPPED

                        -------- e.g. --------------------------------

                        SYSTEM FSM

                        +--------------------------+--------------------+
                        |            FSM           |        STATE       |
                        +--------------------------+--------------------+
                        | RRC TOP FSM              |SYNCING             |
                        | RRC SEARCH FSM           |WAIT_SYNC           |
                        | RRC ACTIVE FSM           |NULL                |
                        | PMM PLMN FSM             |NORM_WAITCELL       |
                        | EMM MAIN FSM             |NULL                |
                        | EMM AUTH FSM             |KASME_DEFINED       |
                        | EMM CONN FSM             |NULL                |
                        | EMM TAU FSM              |NULL                |
                        | EMM TEST FSM             |NULL                |
                        | ESM BEARER FSM           |BEARER_NULL         |
                        | SMS MT FSM               |IDLE                |
                        | SMS MO FSM               |IDLE                |
                        | HP MAIN FSM              |IDLE                |
                        | HP USIM FSM              |READY               |
                        | HP SMS MO FSM            |IDLE                |
                        | HP SMS MT FSM            |IDLE                |
                        | HP CAT FSM               |IDLE                |
                        +--------------------------+--------------------+
                        

                        DL SYNCHRO STATISTICS (loops through some of the below but random)
                        CELL_SEARCH
                        FAST SCAN
                        FRAME_UPDATE
                        MIB_DETECT
                        IDLE
                        RSRP

                        -------- e.g. --------------------------------

                        DL SYNCHRO STATISTICS

                        Synchro state                         : CELL_SEARCH
                        PPU SIB1 ACQ watchdog                 : 0
                        Frequency Hypothesis RF  (Hz)         : 0
                        RSRP (dBm)                            : -21474836.00
                        RSRQ  (dB)                            : 0.00
                        Channel estimation state (Cell-spec.) : LOW CINR
                        Channel estimation state (UE-spec.)   : LOW CINR
                        Channel estimation state (MBSFN)      : LOW CINR
                        Channel estimation CINR               : 5.62
                        Channel length                        : SHORT
                        AGC
                        AGC RX gain (dB)                      : 60.22
                        RX PSD BO (dBFs)                      : -23.42
                        RX PSD (dBm)                          : -111.79
                        Noise level RS (dBm)                  : -128.24
                        Digital gain (dB)                     : 4.78
                        CINR RS (dB)                          : 0.00
                        NARROWBANDS
                        Last DL NB                            : Central
                        Last UL NB                            : 0
                        AFC
                        Frequency offset RF  (Hz)             : -379
                        Frequency offset BB  (Hz)             : 0
                        PBCH
                        MIB received quantity                 : 21
                        MIB timeout quantity                  : 0
                        

                        WITH CREG SHOWING

                        +CREG: 2,0

                        T 1 Reply Last reply Reply Quote 0
                        • T Offline
                          timh @micksta
                          last edited by

                          @micksta bugger ;-( I haven't had a chance to test myself yet. Up to my eyeballs. Hoping later this afternoon.

                          Some my guidance on specifics from @daniel or @xykon would help a lot.

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            tealbrains
                            last edited by tealbrains

                            Not only it is not working for me but it is even worse now (I did not think it could get any worse but it did.)

                            I am not able to get a CCID from the (M2Mone) SIM card when issuing:

                            send_at_cmd_pretty('AT+SQNCCID')
                            

                            I thought it would maybe be an issue with the SIM card itself so used a GPY that still had the previous modem firmware (FIPY_GPY_CATM1_33988.dup) with the same SIM card and it worked.

                            So, summarising:

                            • GPy on stable 1.18.0 with FIPY_GPY_CATM1_33988 -> Lost Telstra connectivity a few weeks ago but it can talk to the SIM card.
                            • GPy on stable 1.18.0 with FIPY_GPY_CATM1_36417 -> Can't talk to SIM card, which I believe is what is producing an ERROR response when issuing
                            send_at_cmd_pretty('AT!="RRC::addScanBand band=28"')
                            

                            It would seem we are taking one step forward and two steps backward...

                            If @micksta, @timh and @Prawnhead can confirm this behaviour the problem is still there.

                            P T 2 Replies Last reply Reply Quote 0
                            • T Offline
                              tealbrains
                              last edited by tealbrains

                              @tealbrains said in Potential device lockdown - Network providers:

                              Not only it is not working for me but it is even worse now (I did not think it could get any worse but it did.)

                              I am not able to get a CCID from the (M2Mone) SIM card when issuing:

                              send_at_cmd_pretty('AT+SQNCCID')
                              

                              I thought it would maybe be an issue with the SIM card itself so used a GPY that still had the previous modem firmware (FIPY_GPY_CATM1_33988.dup) with the same SIM card and it worked.

                              So, summarising:

                              • GPy on stable 1.18.0 with FIPY_GPY_CATM1_33988 -> Lost Telstra connectivity a few weeks ago but it can talk to the SIM card.
                              • GPy on stable 1.18.0 with FIPY_GPY_CATM1_36417 -> Can't talk to SIM card, which I believe is what is producing an ERROR response when issuing
                              send_at_cmd_pretty('AT!="RRC::addScanBand band=28"')
                              

                              It would seem we are taking one step forward and two steps backward...

                              If @micksta and @Prawnhead can confirm this behaviour the problem is still there.

                              EDIT:
                              The SIM command does work, eventually. I think the new pycom firmware blocks some commands sometimes if the modem is busy.

                              @daniel
                              A bit of extra info would be nice. The way the first command you mentioned needs to be sent is slightly different.

                               send_at_cmd_pretty("AT!=\"RRC::addScanBand band=28\"")
                              

                              It must include the escape characters, otherwise it seems to produce an ERROR. The modem won't attach though.

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                micksta @tealbrains
                                last edited by micksta

                                @tealbrains

                                Here works no probs, have 2 GPY's - different revs of modem f/w.
                                
                                Using (Aldi Sim aka Telstra & below GPy f/w)
                                (sysname='GPy', nodename='GPy', release='1.17.5.b6', version='v1.8.6-849-56d00234 on 2018-05-18', machine='GPy with ESP32')
                                
                                send_at_cmd_pretty('AT+SQNCCID?') # reads the ICCID ID on the SIM card.
                                
                                I'm also using (as @Daniel suggested below AT!)
                                
                                send_at_cmd_pretty("AT!=\"RRC::addScanBand band=28\"")
                                 - System FSM & Synchro Stats still loops with no connection (although it does seem to see the tower) . CREG still stuck  --> +CREG: 2,0
                                
                                T 1 Reply Last reply Reply Quote 0
                                • T Offline
                                  tealbrains @micksta
                                  last edited by

                                  @micksta I am guessing the AT+SQNCCID is what works without problems, right? It's a different story for the Cat-M1 connection. If you can't connect either I guess the issue is not resolved then...

                                  M 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    micksta @tealbrains
                                    last edited by robert-hh

                                    @tealbrains
                                    Sure CCID no prob's --> same no Connection. Had a look at some alt. LTE M1 products (googled "Certified Modules and Devices - Telstra") & ordered several SIM7000E. Will be interesting to compare.. Hopefully the Pyboards make the list soon.

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      Prawnhead @tealbrains
                                      last edited by

                                      @tealbrains said in Potential device lockdown - Network providers:

                                      Not only it is not working for me but it is even worse now (I did not think it could get any worse but it did.)

                                      I am not able to get a CCID from the (M2Mone) SIM card when issuing:

                                      send_at_cmd_pretty('AT+SQNCCID')
                                      

                                      I thought it would maybe be an issue with the SIM card itself so used a GPY that still had the previous modem firmware (FIPY_GPY_CATM1_33988.dup) with the same SIM card and it worked.

                                      So, summarising:

                                      • GPy on stable 1.18.0 with FIPY_GPY_CATM1_33988 -> Lost Telstra connectivity a few weeks ago but it can talk to the SIM card.
                                      • GPy on stable 1.18.0 with FIPY_GPY_CATM1_36417 -> Can't talk to SIM card, which I believe is what is producing an ERROR response when issuing
                                      send_at_cmd_pretty('AT!="RRC::addScanBand band=28"')
                                      

                                      It would seem we are taking one step forward and two steps backward...

                                      If @micksta, @timh and @Prawnhead can confirm this behaviour the problem is still there.

                                      I'm using this as minimum viable code:

                                      import os
                                      import time
                                      import machine
                                      from network import LTE
                                      
                                      def at_cmd(command):
                                          print("Command:  {}".format(command))
                                          result = lte.send_at_cmd(command)
                                          print("Response: {}".format(result))
                                      
                                      print(os.uname())
                                      
                                      lte = LTE()
                                      
                                      at_cmd('AT+CGDCONT=1,"IP","telstra.internet"')
                                      at_cmd('AT!="addscanfreq band=28 dl-earfcn=9410"')
                                      at_cmd('AT+CFUN=1')
                                      
                                      for x in range(20):
                                          print("Attached? {}".format(lte.isattached()))
                                          time.sleep(1)
                                      
                                      machine.reset()
                                      

                                      Result is always:

                                      >>> Running Z:\Content\Content2\Chris\Pycom\Pycom GPy\Pycom Forum 2878\connect0.py
                                      
                                      >>>
                                      >>>
                                      (sysname='GPy', nodename='GPy', release='1.18.0', version='v1.8.6-849-046b350 on 2018-06-01', machine='GPy with ESP32')
                                      Command:  AT+CGDCONT=1,"IP","telstra.internet"
                                      Response:
                                      OK
                                      
                                      Command:  AT!="RRC::addScanBand band=28"
                                      Response:
                                      
                                      OK
                                      
                                      Command:  AT+CFUN=1
                                      Response:
                                      OK
                                      
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      Attached? False
                                      ets Jun  8 2016 00:22:57
                                      
                                      rst:0x7 (TG0WDT_SYS_RESET),boot:0x17 (SPI_FAST_FLASH_BOOT)
                                      configsip: 0, SPIWP:0xee
                                      clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
                                      mode:DIO, clock div:1
                                      load:0x3fff8028,len:8
                                      load:0x3fff8030,len:1728
                                      load:0x4009fa00,len:0
                                      load:0x4009fa00,len:14584
                                      entry 0x400a059c
                                      Pycom MicroPython 1.18.0 [v1.8.6-849-046b350] on 2018-06-01; GPy with ESP32
                                      Type "help()" for more information.
                                      >>>
                                      

                                      I have tried 1 x FiPy and 1 x GPy on firmware FIPY_GPY_CATM1_33988.dup and FIPY_GPY_CATM1_36417.dup and have not had a successful lte.isattached() in 20+ attempts. However, I'm not completely confident I've got the minimum viable code right. If someone using Optus or Vodafone could post their minimum code or confirm mine (with whatever settings changes are required) I'd appreciate it!

                                      • Chris
                                      T 1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Dylan
                                        last edited by Dylan

                                        Hey everybody,

                                        I have been using a FiPy and having the same trouble that appears to be happening to most people (maybe everybody) in Australia.

                                        I was in the middle of writing something up for a new topic on FiPy but since this is basically it I'll put it here.

                                        Currently the following occurs:

                                        • LTE connects successfully many times in a row, but can then go for hours without a connection (With 60 second sleep cycles). Just like discussed here:
                                          https://forum.pycom.io/topic/2878/fipy-lte-connection-working-with-telstra/18
                                          and
                                          https://forum.pycom.io/topic/2769/telstra-lte-cat-m-working-on-fipy-just/24

                                        • When doing longer sleeps between messages (15minutes) I very rarely get a connection

                                        • Today I have simply not been able to get a connection at all.

                                        • Sometimes when I do connect, it will say message sent however it is never received by adafruit

                                        • Last successful connection was last night around 9pm.

                                        I just installed the new sequans firmware and having the same result.

                                        I am using SIM cards that are given out by telstra for m2m.

                                        My code:

                                        import machine
                                        from network import LTE
                                        from pytrack import Pytrack
                                        import os
                                        import time
                                        import socket
                                        import pycom
                                        from MQTT import MQTTClient
                                        from L76GNSS import L76GNSS
                                        
                                        
                                        def sub_cb(topic, msg):
                                            print(msg)
                                        
                                        lte = LTE()
                                        # lte.reset()
                                        print("Line 15") #lots of prints for debugging
                                        time.sleep(1)
                                        lte.send_at_cmd('AT^RESET') #trying this to see if it helps on restart
                                        print(lte.send_at_cmd('AT^RESET'))
                                        print("Line 16")
                                        time.sleep(1)
                                        
                                        lte.send_at_cmd('AT+CFUN=0')
                                        print("Line 17")
                                        time.sleep(1)
                                        lte.send_at_cmd('AT!="clearscanconfig"')
                                        print(lte.send_at_cmd('AT!="clearscanconfig"'))
                                        print("Line 18")
                                        time.sleep(1)
                                        
                                        lte.send_at_cmd('AT+CGDCONT=1,"IP","telstra.m2m"')
                                        print(lte.send_at_cmd('AT+CGDCONT=1,"IP","telstra.m2m"'))
                                        print("Line 19")
                                        time.sleep(1)
                                        
                                        lte.send_at_cmd("AT!=\"RRC::addscanfreq band=28 dl-earfcn=9410\"")
                                        print(lte.send_at_cmd("AT!=\"RRC::addscanfreq band=28 dl-earfcn=9410\""))
                                        print("Line 20")
                                        time.sleep(1)
                                        
                                        lte.send_at_cmd('AT+CFUN=1')
                                        print(lte.send_at_cmd('AT+CFUN=1'))
                                        print("Line 21")
                                        time.sleep(1)
                                        
                                        print("Line 22")
                                        time.sleep(1)
                                        
                                        while not lte.isattached():
                                            print("Attaching...")
                                            time.sleep(0.1)
                                        print("Attached")
                                        
                                        lte.connect()
                                        
                                        while not lte.isconnected():
                                            print("Connecting...")
                                            time.sleep(0.1)
                                        print("Connected!")
                                        time.sleep(2)
                                        def settimeout(duration): 
                                           pass
                                        print("line41")
                                        def sub_cb(topic, msg): 
                                           print(msg)
                                        print("line44")
                                        
                                        client = MQTTClient("Demo","io.adafruit.com",user="Dylan", password="xxxx", port=1883)
                                        print("Line 38")
                                        client.set_callback(sub_cb)
                                        print("Line 41")
                                        client.connect()
                                        print("Line 43")
                                        time.sleep(1)
                                        client.subscribe(topic="Dylan/feeds/test")
                                        print("Line 46")
                                        py = Pytrack()
                                        battery = py.read_battery_voltage()
                                        l77 = L76GNSS(py, timeout=30)
                                        coord = l77.coordinates()
                                        coord = str(coord) + str(',') + str(battery)
                                        
                                        print("Sending ON")
                                        client.publish(topic="Dylan/feeds/test", msg=coord)
                                        print("Line 51")
                                        time.sleep(1)
                                        print("Line 55")
                                        client.check_msg()
                                        
                                        py.setup_sleep(60)
                                        py.go_to_sleep()
                                        
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                                        • P Offline
                                          Prawnhead
                                          last edited by

                                          Anyone who's got working LTE with Optus or Vodafone wanna share your setup? Just looking for APN/channel configuration that would make testing other carriers quicker. Thanks, Chris.

                                          1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            timh @Prawnhead
                                            last edited by

                                            @prawnhead I haven't been able to spend time on this (heavy workload on non rpycom related projects).

                                            It does seem worrisome that no one seems to have it working.

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