Registering SIM cards to Pybytes failed



  • Hi,

    I tried to register my Vodafone SIM card to Pybytes, as shown below, but failed with "error: SIM card order Validation failed".

    65c2520e-9a13-4dfe-8411-d83898328f8e-image.png

    The order number was from the My account>Orders as shown below.

    9272eef2-ab0d-4546-8803-68037865258b-image.png

    Could you help me to fix this problem please? My order was quite a long-time ago, it may cause the problem.



  • Hi @KK ,

    Kindly note that you can now add your sim card to the account.

    In case you face an error adding/activating them please report that to pybytes@pycom.io

    NB: you may face connection issue using the sim card (we are working to fix this)

    Best Regards,
    Ahmad EL Masri



  • Hi @KK,

    Thank you for reporting the problem.

    I will check with the sales department and check why you have this issue.

    Have a nice day.

    Best Regards,
    Ahmad EL Masri


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