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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Getting started with PyGos and Pylife

    Scheduled Pinned Locked Moved Pylife
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    • S Offline
      Stephen Glavin @hjoe
      last edited by

      Did you get any updates on this? Still waiting for a cradle here too.
      @hjoe

      1 Reply Last reply Reply Quote 3
      • A Offline
        Alberto Fassio
        last edited by

        I received my Pygo two days ago. It does not charge nor configure. Impossible to load new firmware even from cradle. Unusable

        robert-hhR 1 Reply Last reply Reply Quote 0
        • robert-hhR Offline
          robert-hh @Alberto Fassio
          last edited by

          @Alberto-Fassio When placed into the cradle, it may take an hour or more until it starts charging the fist time. The devices seem to arrive with a completely empty battery.
          You could check in the cradle & device, if the contacts are clean and correctly aligned.

          A 1 Reply Last reply Reply Quote 0
          • T Offline
            Timothy spann
            last edited by

            My screen never says hello. It seems to be charging with the bars going up and blue light on the charger

            1 Reply Last reply Reply Quote 0
            • T Offline
              thinginnovations
              last edited by

              I'm getting the same battery charging bars after charging the devices in my makeshift holder. They both show 100% via the app, I try to set the LoRa band but this cannot be set for some reason, even though the PyGo are showing as connected.

              I try to wake the Pygo with a double tap but they either show nothing or just the battery charging indicator. I can get the REPL to show when USB uart adaptor is connected.
              I was able to issue reset() and see the device restart and that's about it. No change to display. Is the current firmware still not working?

              Regards

              Andrew

              robert-hhR 1 Reply Last reply Reply Quote 0
              • robert-hhR Offline
                robert-hh @thinginnovations
                last edited by

                @thinginnovations If you have a USB terminal window open while trying someting in the APP, you'll see error messages about faults in RPC.
                I never got the app to show the battery level.
                So no, the devices are not useful for anything at the actual state. But maybe Pycom is working at bringing some functionality to the device. Maybe not.

                T 1 Reply Last reply Reply Quote 0
                • T Offline
                  thinginnovations @robert-hh
                  last edited by

                  @robert-hh Good call, thanks.

                  I do get this now when trying to set LoRa frequency:

                  >>> Client connected
                  {}
                  Traceback (most recent call last):
                    File "_ble_rpc.py", line 236, in feed
                    File "_ble_rpc.py", line 236, in <listcomp>
                    File "_ble_rpc.py", line 253, in resolve
                  AttributeError: 'RPCHandler' object has no attribute 'set_lora_freq'
                  

                  Going to try a few more things.

                  Cheers

                  Andrew

                  W 1 Reply Last reply Reply Quote -1
                  • T Offline
                    thinginnovations
                    last edited by

                    Also, while viewing the output I see the same error repeated :

                    >>> Traceback (most recent call last):
                      File "_ble_rpc.py", line 236, in feed
                      File "_ble_rpc.py", line 236, in <listcomp>
                      File "_ble_rpc.py", line 245, in resolve
                    TypeError: 'int' object isn't iterable
                    

                    Guessing there are some incompatibilities between the app and the firmware.

                    Cheers

                    Andrew

                    robert-hhR 1 Reply Last reply Reply Quote 0
                    • W Offline
                      Whatamiseeing @thinginnovations
                      last edited by

                      @thinginnovations Fuck it, why are you doing Pycom's job fixing this mess?

                      T 1 Reply Last reply Reply Quote 0
                      • A Offline
                        Alberto Fassio @robert-hh
                        last edited by Alberto Fassio

                        @robert-hh I have charged the Pygo all the night. It does not work!!!

                        robert-hhR 1 Reply Last reply Reply Quote 0
                        • robert-hhR Offline
                          robert-hh @Alberto Fassio
                          last edited by

                          @Alberto-Fassio That's not good. So something is broken:

                          • the PyGo
                          • the cradle
                          • the cable to the cradle.

                          Do you see a com device for it when the the cradle is connected to the computer? The com device is created by the cradle itself.

                          1 Reply Last reply Reply Quote 0
                          • robert-hhR Offline
                            robert-hh @thinginnovations
                            last edited by robert-hh

                            @thinginnovations Every few days I have another short look at the PyGo & PyGo App. Yesterday I noticed that there is a new version of the App. SO I loaded it.
                            The only change I could notice was the change in the version number. No additional feature, not better interaction with the PyGo. The PyGo are still discovered, when being fully charged and close to the phone, unless they were set to "eco" mode. No setting of LoRa mode, no display of the charge state.
                            The only function that works reliably is: "Forget the PyGo"

                            T 1 Reply Last reply Reply Quote 4
                            • K Offline
                              Keptenkurk
                              last edited by

                              The only function that works reliably is: "Forget the PyGo" 🤣 LMAO you really made my day!

                              1 Reply Last reply Reply Quote 4
                              • E Offline
                                exa @andreas58
                                last edited by

                                @andreas58 I'm interested, what did you use to connect to the pins?

                                A 1 Reply Last reply Reply Quote 0
                                • E Offline
                                  exa
                                  last edited by exa

                                  I've realised that there's a Specsheet that contains quite a bit of information in the Getting Started page

                                  It shows the location of a sim car slot, but I can't see it on my device I'm wondering now if I got sent a PyGo1 in a PyGo2 box
                                  @Gustav-Hilding

                                  robert-hhR 1 Reply Last reply Reply Quote 0
                                  • robert-hhR Offline
                                    robert-hh @exa
                                    last edited by

                                    @Gaetan-Gueraud There is no SIM card slot at the final design. The SIM is built-in, it's said. I faintly recall, that was mentioned in one of the posts aiming at IP67 certification.
                                    Which SIM and which service level is unknown, but only matters when the device are working eventually.

                                    E 1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      exa @robert-hh
                                      last edited by

                                      @robert-hh Ok so then the app is also missing the Esim configuration then..

                                      Does it actually charge with the cradle? Can you do something with it?
                                      I didn't get a cradle because I assumed it came with some sort of charger and now I can only charge with QI which as I've read and found out doesn't actually charge.
                                      The location doesn't seems to update on the app.
                                      Overall the product doesn't seem to work and I'm considering asking a refund under the EU consumer rights.

                                      robert-hhR 1 Reply Last reply Reply Quote 0
                                      • robert-hhR Offline
                                        robert-hh @exa
                                        last edited by

                                        @Gaetan-Gueraud The device charges in the cradle. Using the cradle, you can connect via USB and get a REPL prompt abd use it like a generic esp32 device. You can as well update the firmware.
                                        When trying the APP, you will see at the serial console error messages, which demonstrate that App and PyGo firmware do not match.
                                        I could not tell whether the PyGo2 connects to LTE or LoRa or gets a GPS fix.
                                        At the moment, The PyGo seems pretty useless, and there is no communication from Pycom about fixing the firmware and making the devices work as promised.

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          thinginnovations @Whatamiseeing
                                          last edited by

                                          @Whatamiseeing Not fixing anything, just showing there is a problem.

                                          1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            thinginnovations @robert-hh
                                            last edited by

                                            @robert-hh I saw there was a an app update, so tried it. No change.

                                            Thanks

                                            Andrew

                                            robert-hhR 1 Reply Last reply Reply Quote 0

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