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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Firmware upgrade troubleshooting - checklist/procedure

    Scheduled Pinned Locked Moved Firmware
    lopy
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    • R Offline
      rskoniec @jmarcelino
      last edited by

      @jmarcelino said in Firmware upgrade troubleshooting - checklist:

      I'd add making sure you have nothing connected to the board other than the serial, power and GND-G23 connection.

      Point 4 added. :)

      The machine is working as good as it's code.

      1 Reply Last reply Reply Quote 0
      • M Offline
        mmarkvoort @rskoniec
        last edited by

        @rskoniec

        Very good list, certainly useful for beginners like me!

        I don't know if it is relevant but when i wanted to update/connect through USB I had to install the USB driver manually. Mine called FTDI driver where VCP or D2XX are types of drivers. With one of the two it said it was installed but still i coudn't update/connect.

        R 2 Replies Last reply Reply Quote 0
        • L Offline
          livius @rskoniec
          last edited by

          @rskoniec
          you can somehow merge this post:
          https://forum.pycom.io/post/2655

          think about people first, then computers

          R 1 Reply Last reply Reply Quote 1
          • R Offline
            rskoniec @livius
            last edited by rskoniec

            @livius said in Firmware upgrade troubleshooting - checklist:

            @rskoniec
            you can somehow merge this post:
            https://forum.pycom.io/post/2655

            Good tip! Done! :)

            The machine is working as good as it's code.

            1 Reply Last reply Reply Quote 0
            • R Offline
              rskoniec @mmarkvoort
              last edited by

              @mmarkvoort said in Firmware upgrade troubleshooting - checklist:

              I don't know if it is relevant but when i wanted to update/connect through USB I had to install the USB driver manually. Mine called FTDI driver where VCP or D2XX are types of drivers. With one of the two it said it was installed but still i coudn't update/connect.

              But you were trying to update using Expansion Board USB or xPy board + USB2TTL serial converter?

              The machine is working as good as it's code.

              M 1 Reply Last reply Reply Quote 0
              • D Offline
                dClaus
                last edited by

                For Lopy "Connecting ......... Failure !"
                see post https://forum.pycom.io/post/4518

                between 3 and 4 : use the RESET buttom on the Lopy

                ;-)

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  rskoniec @dClaus
                  last edited by

                  @dClaus One more time - thanx! It's already updated. :)

                  The machine is working as good as it's code.

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    mmarkvoort @rskoniec
                    last edited by

                    @rskoniec
                    Update using Expansion Board USB.

                    R 1 Reply Last reply Reply Quote 0
                    • B Offline
                      bucknall @jmarcelino
                      last edited by

                      @jmarcelino This is going into Docs with the next update :)

                      Developer Evangelist - Pycom

                      R 1 Reply Last reply Reply Quote 3
                      • R Offline
                        rskoniec @bucknall
                        last edited by

                        @bucknall said in Firmware upgrade troubleshooting - checklist:

                        @jmarcelino This is going into Docs with the next update :)

                        Nice! :)

                        The machine is working as good as it's code.

                        1 Reply Last reply Reply Quote 0
                        • R Offline
                          rskoniec @mmarkvoort
                          last edited by rskoniec

                          @mmarkvoort said in Firmware upgrade troubleshooting - checklist:

                          @rskoniec
                          Update using Expansion Board USB.

                          OK. In a free time (I hope this weekend) I'll grab a fresh install Windows machine and try to investigate FTDI driver issue.

                          The machine is working as good as it's code.

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                          • FridaF Offline
                            Frida
                            last edited by

                            On linux remember to update/place a file in: /etc/udev/rules.d

                            I have these in my: 45-espruino.rules, then you don't have to use sudo su

                            # To go in /etc/udev/rules.d/
                            # Makes Espruino's serial port accessible to non-SU users, and stops the Modem Manager trying to enumerate it
                            ATTRS{idProduct}=="5740", ATTRS{idVendor}=="0483", ENV{ID_MM_DEVICE_IGNORE}="1", MODE="0666", GROUP="plugdev"
                            # Nordic kits
                            ATTRS{idProduct}=="1015", ATTRS{idVendor}=="1366", ENV{ID_MM_DEVICE_IGNORE}="1", MODE="0666", GROUP="plugdev"
                            # Microbit
                            ATTRS{idProduct}=="0204", ATTRS{idVendor}=="0d28", ENV{ID_MM_DEVICE_IGNORE}="1", MODE="0666", GROUP="plugdev"
                            # Propeller
                            ATTRS{idProduct}=="6001", ATTRS{idVendor}=="0403", ENV{ID_MM_DEVICE_IGNORE}="1", MODE="0666", GROUP="plugdev"
                            # Pycom
                            ATTRS{idProduct}=="6015", ATTRS{idVendor}=="0403", ENV{ID_MM_DEVICE_IGNORE}="1", MODE="0666", GROUP="plugdev"
                            
                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rskoniec @Frida
                              last edited by rskoniec

                              @Frida Thanx for sharing! Updated!

                              The machine is working as good as it's code.

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                rskoniec @mmarkvoort
                                last edited by rskoniec

                                @mmarkvoort said in Firmware upgrade troubleshooting - checklist/procedure:

                                I don't know if it is relevant but when i wanted to update/connect through USB I had to install the USB driver manually. Mine called FTDI driver where VCP or D2XX are types of drivers. With one of the two it said it was installed but still i coudn't update/connect.

                                OK, I took my notebook with Windows 10 Pro x64 with internet access and plug LoPy on Expansion Board to it for the very first time.
                                Here is Device Manager just after connection:
                                0_1487970349956_1st_plug.jpg
                                After about 30 seconds Windows Auto Update mechanism has done all the job:
                                0_1487970560498_1st_plug_wu.jpg
                                As you can see it is pretty straightforward - at least on Windows 10.
                                What OS are you using?

                                The machine is working as good as it's code.

                                M 1 Reply Last reply Reply Quote 1
                                • M Offline
                                  mmarkvoort @rskoniec
                                  last edited by

                                  @rskoniec

                                  Aah thanks for the update. Really fast!!

                                  Now that u mention that windows installs the update automatic, I remember that I disabled windows update on my windows 10... that explans a lot! How stupid...

                                  Sorry for wasting your time, but thanks for the fast answer and for trying it out.

                                  R 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    maamar @rskoniec
                                    last edited by

                                    @rskoniec thank you
                                    I did my updated

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      rskoniec @mmarkvoort
                                      last edited by

                                      @mmarkvoort @maamar You welcome. :o)

                                      The machine is working as good as it's code.

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                                      • Y Offline
                                        yunying
                                        last edited by

                                        Thank a lot.
                                        Reply just for feedback.

                                        Make sure your jumper at "TX"

                                        1 Reply Last reply Reply Quote 0
                                        • C Offline
                                          colinza
                                          last edited by

                                          I had issues trying to update my wipy 2.0 with a standard TTL serial programmer I use for Arduino. For some reason the low baud rate update in the software selects 38400 but the WiPy sold with old broken firmware has it set to 115200 which isn't even an option through the firmware update tool.

                                          To change this you can edit C:\Program Files (x86)\Pycom\Pycom Firmware Update\Upgrader\bin\updater.py and set "SLOW_BAUD_RATE=115200". Then the firmware updater works just fine.

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            daniel 0
                                            last edited by

                                            One should also check that all of the jumpers have tight connections. I couldn't get communication to work with my expansion board until I replaced the jumpers provided with new ones as the originals were quite loose.

                                            1 Reply Last reply Reply Quote 0

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