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    Explore Pybytes | Official Documentation | Report a Firmware Bug/Issue | GitHub

    Hotspot never registers

    Scheduled Pinned Locked Moved Helium Hotspot
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    • S Offline
      Stephen Glavin
      last edited by

      Has anyone had the trouble that the hotspot just never seems to register? There are no error messages it just never gets added to my account.

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      • D Offline
        DC @Stephen Glavin
        last edited by

        @Stephen-Glavin
        I haven't had any problems onboarding them. So you can pair it with BT and go through the motions?

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        • S Offline
          Stephen Glavin @DC
          last edited by

          I can connect via Bluetooth using the app, get through all the required screens but when it says it’s registering nothing ever happens @DC

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          • P Offline
            Patryk Grabowski
            last edited by

            I have same issue. Have You solved it?

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            • D Offline
              David Boyce
              last edited by

              I am having the same problems no hot spot register. Lost count on how many times I have rebooted the device it's just not working now so frustrating.

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              • P Offline
                Patryk Grabowski
                last edited by

                So what should we do next? They have send Product which doesnt work at all

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                • S Offline
                  Stephen Glavin @Patryk Grabowski
                  last edited by

                  I never got it to register, and support vanished once bankruptcy was announced. I suspect it was related as Pycom were supposed to be paying the initial registration fee and the only way to register is through their own app… @Patryk-Grabowski

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                  • P Offline
                    Patryk Grabowski
                    last edited by

                    Update? it is not funny

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