Helium Hotspot

• B

  Helium Hotspot Miner - Batch 1 Available for Pre-order. Ships June 2022
  Mar 10, 2022, 4:16 PM • Bettina   Jun 17, 2022, 10:45 AM

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  A Jun 17, 2022, 10:45 AM

  I guess there are multiple people asking the same question. It would be great if you can update us with the shipping dates for batch 1 miners since early June is already over and we never heard anything from you
• K

  "Error connecting Helium Hotspot Miner with application"
  Dec 19, 2023, 2:01 PM • Kanar Al Sammak   Dec 19, 2023, 2:01 PM

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• D

  Nebra firmware for Pycom Helium hotspots
  Dec 31, 2022, 8:28 PM • DC   Feb 8, 2023, 7:47 PM

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  N Feb 8, 2023, 7:47 PM

  @Kevin-James ItItss the IP address of the miner, log into your router to find it.
• A

  Goodbye Helium Hotspot Miner & PyGo
  Feb 6, 2023, 2:37 AM • Axy Pycom   Feb 6, 2023, 4:42 PM

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  D Feb 6, 2023, 4:42 PM

  @Aisham-Zaha-0 Discontinuing a very expensive product in lesser than 12 months and pointing to a competitors solution to keep it running is a very clever strategy. At least I know now whom rather to trust (Nebra, RAK) when it comes to long time commitment to customers and partner. So it's not goodbye for me but very much good riddance Pycom.
• D

  Pycom Bankrupt?
  Oct 1, 2022, 2:24 AM • DC   Feb 6, 2023, 10:07 AM

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  Feb 6, 2023, 10:07 AM

  @Aisham-Zaha-0 The only activity we have see so far is the statement of being back as a different company under a similar name, and the note about discontinuing almost all existing products. No sign of technical activity.
• R

  Hotspot dashboard management
  Feb 1, 2023, 6:09 PM • Razzvvan   Feb 3, 2023, 5:30 PM

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  R Feb 3, 2023, 5:30 PM

  @Dimitrios-Bogiatzoules They are right. In my case the Ethernet Mac Address is XX:XX:XX:XX:XX:C8 and the Wifi Mac Address is XX:XX:XX:XX:XX:C9. The Ethernet Mac Address I saw it from the first time when I logged in on Nebra Dashboard Management when you could log in without a password but in the meantime they changed the login method.
• E

  PoE adapter doesn't offer Ethernet
  Nov 25, 2022, 10:24 AM • Edward Codarcea   Jan 2, 2023, 6:05 PM

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  C Jan 2, 2023, 6:05 PM

  Got 2 hotspots, spent money to POE adapter and it's just useless, tried today with my second one, unable to onboard, looks like my money went thru window...
• S

  Hotspot never registers
  Sep 17, 2022, 2:38 PM • Stephen Glavin   Dec 19, 2022, 9:45 PM

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  P Dec 19, 2022, 9:45 PM

  Update? it is not funny
• J

  0.0.8
  Nov 15, 2022, 10:47 AM • Jason Timmins   Nov 18, 2022, 11:50 AM

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  W Nov 18, 2022, 11:50 AM

  can you access the dashboard? I can't seems to get in.
• P

  Hotspot - not registered
  Nov 15, 2022, 10:53 PM • Patryk Grabowski   Nov 15, 2022, 10:53 PM

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• D

  Hotspot is no more! It has ceased to be!
  Aug 28, 2022, 11:06 AM • Dimitrios Bogiatzoules   Nov 8, 2022, 1:26 PM

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  R Nov 8, 2022, 1:26 PM

  @Dimitrios-Bogiatzoules Thank you ! I was getting close to no hope of reviving this! I will give it a go in a couple of hours!
• D

  Source code?
  Oct 22, 2022, 7:49 PM • DC   Oct 24, 2022, 8:44 PM

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  J Oct 24, 2022, 8:44 PM

  @DC you can try contacting the administrators (listed on Pycom’s home page). Until there is a final decision to sell or liquidate they should try to keep the business as a going concern and support existing customers. From the statement on Pycom’s home page: The Administrator (…) is to keep existing customers supported during this time. Otherwise you can file to be recognised as a creditor to the company, though depending on the exact situation and outcome that may or may not result in anything.
• N

  Whats going on?
  Oct 13, 2022, 1:28 PM • Nicole Lastauskas   Oct 17, 2022, 7:18 PM

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  N Oct 17, 2022, 7:18 PM

  @Marco-Kaelin Your MicroSD card is dead. Buy a new one, and flash it using the instructions here at the bottom of the page Download the image now. This website/forum will probably go offline soon.
• J

  What is this errors?
  Oct 3, 2022, 6:10 PM • Josip Boras   Oct 3, 2022, 6:10 PM

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• J

  Portal
  Aug 31, 2022, 3:56 PM • Jason Timmins   Sep 24, 2022, 10:20 PM

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  J Sep 24, 2022, 10:20 PM

  @DC nothing happens when i put that ?
• M

  can no longer access dashboard
  Sep 3, 2022, 1:21 PM • m b   Sep 24, 2022, 10:09 PM

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  J Sep 24, 2022, 10:09 PM

  @m-b how i find my name and pw for dashboard?
• ?

  SD card fix
  Sep 14, 2022, 11:45 AM • A Former User   Sep 19, 2022, 3:49 PM

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  N Sep 19, 2022, 3:49 PM

  Image can be downloaded below. https://software.pycom.io/downloads/pycom-miner.bin.zip Pycom recommend using Balena to flash the SD card. https://www.balena.io/etcher/
• J

  I Fixed Mine
  Sep 13, 2022, 12:36 PM • Jason Timmins   Sep 15, 2022, 8:14 AM

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  J Sep 15, 2022, 8:14 AM

  @DC That's great. I'm glad my tip helped and that you got it working and updating.
• D

  SD Card image
  Sep 2, 2022, 5:18 PM • DC   Sep 14, 2022, 10:08 PM

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  M Sep 14, 2022, 10:08 PM

  @DC same problem dead and no support , I’ve just threw it in the bin waste of time
• J

  Undervoltage Detected
  Sep 14, 2022, 8:33 AM • Jason Timmins   Sep 14, 2022, 8:33 AM

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