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@Jason-Timmins
I have several hotspots placed at friends, relatives, and offices. I stuck with makers that were into IoT before helium was a thing. RAK, SenseCAP (Seeed), Heltec and now Pycom. Seems all of them get a bad firmware update from time to time. I've gotten in the habit of imaging the SD cards of the ones that use SD storage. (Heltec uses non-removable eMMC) The Pycom hotspot is a great performer, so I hope they work out the kinks in the coming weeks. I sent another user a zipped SD card image to get him going again.